Shipping & FAQ

~Processing Time:

1-2 Business Days

 

~Shipping Information:

Domestic: 

If you purchase stickers, sun catchers, art prints, memopads, greeting cards, oopsie bags, bookmarks, badges and postcards, domestic orders are shipped as standard UNTRACKED letter mail. Delivery time is 3-8 business days.

If you purchase things like keychains, pins, clips, washi tapes and tote bags domestic orders are shipped as TRACKED parcels with higher shipping fee. Delivery time is 2-3 business days.

International:

International orders for stickers, sun catchers, art prints, memopads, greeting cards, oopsie bags, bookmarks, badges and postcards are shipped as economy UNTRACKED letter mail. Delivery time is 15+ business days. 

Keychains, pins, clips, washi tapes and tote bags are shipped as standard TRACKED international parcel. Delivery time is 6-8 business days.

We are not responsible for any delay or item lost during shipping.

Shipping fees:

Domestic:

- Stickers, art prints, postcards and bookmarks: $2 AUD

- Greeting cards, oopsies, memo pads, badges and sun catchers: $3.5 AUD

- Others: $10.9 AUD

- Free Shipping Over $70 AUD

International:

- Stickers, art prints, postcards and bookmarks: $4.2 AUD

- Greeting cards, oopsies, memo pads, badges and sun catchers: $14 AUD

- Others: $25 AUD

- Free Shipping Over $150 AUD

Please Note: Smoonypaws is not liable for Customs & Import Duties of Your Order

 

Refund & Return

No returns or exchanges

Issues/Concerns

If you have any concerns about your order, please contact smoonypaws@gmail.com or Instagram DMs.